GigArtz

Privacy Policy

Last updated: March 26, 2026

Introduction

GigArtz ("we", "our", "us") values your privacy. This Privacy Policy explains how we collect, use, store, and share your information when you use the GigArtz app and related services.

Information We Collect

  • Account information: name, username, email, phone number, profile image
  • Authentication data: social login tokens and account identifiers
  • Event activity: events viewed, tickets purchased, reviews, comments, likes, reposts
  • Device and usage data: device type, app version, logs, crash/error diagnostics
  • Location data: when enabled by your device permissions

How We Use Your Information

  • Create and manage your account
  • Authenticate login and protect account security
  • Process bookings, tickets, and event interactions
  • Improve app performance, reliability, and features
  • Detect abuse, fraud, and policy violations
  • Communicate important updates and support responses

Legal Bases (Where Applicable)

We process information based on at least one of the following:

  • Your consent
  • Performance of a contract (providing app services)
  • Legal obligations
  • Legitimate interests (security, analytics, product improvement)

Sharing of Information

We may share data with:

  • Service providers that support hosting, analytics, authentication, and infrastructure
  • Event organizers for event participation workflows
  • Legal authorities when required by law or to protect rights and safety

We do not sell personal data to third parties.

Data Retention

We retain personal data for as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

Security

We use technical and organizational safeguards to protect your data. No method of storage or transmission is fully secure, but we continuously improve our protections.

Your Rights

Depending on your location, you may have rights to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your data
  • Restrict or object to processing
  • Withdraw consent where processing relies on consent

Children

GigArtz is not intended for children below the minimum age allowed by local law. We do not knowingly collect personal information from children without proper authorization.

International Transfers

Your information may be processed in countries other than your own. We apply safeguards where legally required.

Changes to This Policy

We may update this Privacy Policy periodically. We will post the updated version with a revised effective date.

Contact

For privacy-related questions or requests:

  • Email: privacy@gigartz.com